3 Health Services Research Unit, University of Aberdeen, Aberdeen, UK Correspondence to: Professor M Eccles, Professor of Clinical Effectiveness, Centre for Health Services Research, 21 Claremont ...

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Healthcare institutions continue to face challenges in providing safe patient care in increasingly complex organisational and regulatory environments while striving to maintain financial viability.

Doing ‘detective work’ to find a cancer: how are non-specific symptom pathways for cancer investigation organised, and what are the implications for safety and quality of care? A multisite qualitative ...

In Plato's Theaetetus, knowledge is defined as the intersection of truth and belief, where knowledge cannot be claimed if something is true but not believed or believed but not true. Using an example ...

Structured observational research involves monitoring of healthcare domains by experts to collect data on errors, adverse events, near misses, team performance, and organisational culture. This paper ...

1 Division of General Internal Medicine and Primary Care, Brigham and Women’s Hospital, Boston, MA, USA 2 Division of General Internal Medicine, Kyoto University Hospital, Kyoto, Japan 3 Harvard ...

Centre for Quality of Care Research (WOK), University Medical Centre Nijmegen, 6500 HB Nijmegen, The Netherlands Dr M E J L Hulscher, Centre for Quality of Care Research (WOK), University Medical ...

Research questions The paper explores which type of quality aspects (structure, process, outcome) most strongly determines patients' overall assessment of healthcare, and whether there is a variation ...

2 Agency for Clinical Innovation, NSW Ministry of Health, Faculty of Health, University of Tasmania, Australia 3 School of Nursing and Midwifery, Deakin University, Melbourne School of Health Sciences ...

The identification of methods for assessing the views of patients on health care has only developed over the last decade or so. The use of patients' views to improve healthcare delivery requires valid ...